Overwatch 2 director talks about changes coming to the matchmaker and how they're going to fix competitive, quick play and arcade queue times. More changes are coming in season 4.
Chapters:
0:00 Overwatch Director on matchmaking Problems
1:08 Making a Great Match
1:40 Bad Match Quality Explained
3:39 Skill Gap Changes
4:43 High Rank Problems
6:47 Why the Matchmaker Was Broken
7:34 Queue Times
9:08 New Patch Update
9:38 Group Matchmaking
10:27 In Conclusion
Source - https://overwatch.blizzard.com/en-us/news/23922958/
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